Aileen Lee, partner at venture firm Kleiner Perkins Caufield & Byers, believes that the best way to cost-effectively attract valuable users is harnessing a concept called social proof. “What is social proof? Put simply, it’s the positive influence created when someone finds out that others are doing something. It’s also known as informational social influence. […]
On the value of social proof (informational social influence)
29 November 2011 by admin
Filed Under: News Tagged With: Service design, Social change