I first heard about the “World Live Web” when my son Allen dropped the phrase casually in conversation, back in 2003. His case was simple: the Web we had then was underdeveloped and inadequate. Specifically, it was static. Yes, it changed over tim…
CRM+VRM 2010 Follow-up
3 September 2010 by
It’s been a week since VRM+CRM 2010, and there have been many conversations on private channels (emails, face-to-face, phone-to-phone, face-to-faces), all “processing,” as they say. Meanwhile we also have some very interesting postings to chew o…