Techcrunch had a link to this simply excellent blog post about the details behind the readability of Google Maps. It’s like a mini-Malcolm Gladwell essay devoted just to showing why it really is the details that make the difference when it comes to i…
CRM+VRM 2010 Follow-up
3 September 2010 by
It’s been a week since VRM+CRM 2010, and there have been many conversations on private channels (emails, face-to-face, phone-to-phone, face-to-faces), all “processing,” as they say. Meanwhile we also have some very interesting postings to chew o…