We all create data as we navigate our digital lives. User’s are finding the world is making decisions about them, and they can’t see, control, or correct that data. We don’t have an accurate picture of our digital selves. We need to be able to collect and manage our own data, as we make it, on the fly. Convergence on common API’s, data formats, data sharing and data portability standards are key elements PDE is working toward. There are many challenges to make the PDE viable.
A Cluetrain talk turns 10
3 September 2010 by
Ten years ago this month, I gave the opening keynote for the International Retail Conference of the Gottlieb Duttweiler Instutut, in Lucerne, Switzerland. The venue was the amazing Culture and Congress Centre, which had opened just two years earlier. D…
CRM+VRM 2010 Follow-up
3 September 2010 by
It’s been a week since VRM+CRM 2010, and there have been many conversations on private channels (emails, face-to-face, phone-to-phone, face-to-faces), all “processing,” as they say. Meanwhile we also have some very interesting postings to chew o…