Last.FM, Flickr and Delicious. Three of my favourite sites that I use weekly if not daily. Use being an interesting word. I have scrobbled over 17,000 tracks into Last.FM, I have bookmarked over 5,000 URLs in Delicious and I have uploaded around 8,500 …
A Cluetrain talk turns 10
3 September 2010 by
Ten years ago this month, I gave the opening keynote for the International Retail Conference of the Gottlieb Duttweiler Instutut, in Lucerne, Switzerland. The venue was the amazing Culture and Congress Centre, which had opened just two years earlier. D…
CRM+VRM 2010 Follow-up
3 September 2010 by
It’s been a week since VRM+CRM 2010, and there have been many conversations on private channels (emails, face-to-face, phone-to-phone, face-to-faces), all “processing,” as they say. Meanwhile we also have some very interesting postings to chew o…