One is Insidr, which is “rewriting the Rules of customer support” by giving you a way to “connect directly to real people who have worked in big companies and are willing to help when the company can’t or won’t.” You post a question, offer a bounty for an answer, and get an answer from an […]
Say howdy to Insidr and Glome
8 December 2011 by admin
Filed Under: News Tagged With: AT&T, BANK OF AMERICA, comcast, Companies, CRM, customer support, customers, Demand chain, DIRECTV, DISH NETWORK, EmanciPay, Glome, Here’s a TechCrunch piece, Insidr, SPRINT, Startups, T-MOBILE, UNITED AIRLINES, United’s new large-window Boeing “Dreamliner” 787s, user-driven, VERIZON
Google’s Wallet and VRM
27 May 2011 by admin
Yesterday Google opened the curtain on Google Wallet. I think it’s the most important thing Google has launched since the search engine. Here’s why:
Reason #1: We’ve always needed an electronic wallet, especially one in our mobile phone. And, a…
Filed Under: News Tagged With: Companies, CRM, EmanciPay, freedom, Google, Google Wallet, Horizontal ideas, Links, open source, personal informatics, Scenarios, sCRM, self-tracking, social, user-driven, VRM, VRM+CRM